CHETRA LLC is the Russian company that exclusively sells industrial machinery and spare parts under the brand CHETRA manufactured by Promtractor plants
CHETRA machinery is serviced in Russia and abroad throughout its entire life cycle. The service network in Russia consists of 45 centers, including 12 of its own - the services are provided by "Service of Industrial Machines" LLC. Outside Russia the warranty and post-warranty support of machinery is provided by 6 service centers.
The existing service network covers all the main regions of CHETRA machinery operation, ensuring its recovery period within 3/7/14 days, depending on the failure complexity.
Round-the-clock customer support through the Call Center of "Service of Industrial Machines" LLC: 8 800 100 13 31 (free call inside Russia), https://service-im.ru/